Christmas can be a difficult time for some families – and it can be hard to know who to contact over the festive period if you are in need of some advice, support or information. The Southampton SENDIASS helpline remains open 9am-5pm on weekdays except for Christmas Day, Boxing Day and New Year’s Day (UK Bank Holidays).
For emergencies outside our opening times: please contact Southampton City Council’s Out of Hours Service: Call 023 8023 3344. Or visit their website for more information: https://www.southampton.gov.uk/contact-us/emergency-out-of-hours.aspx
We’ve also produced an information sheet containing alternative contact numbers of other organisations that can provide information, support and advice, plus some top tips for managing over Christmas. You can view and download our information sheet here: