Meet the Team

The SENDIASS team are trained to give you accurate and relevant information and advice about special educational needs, as well as supporting you to make decisions about your child’s education.

All Advisers and Triage Officers have completed SEND legal training run by IPSEA (Independent Provider of Special Educational Advice). That means they can give you legally based information about your rights and responsibilities and those of schools, colleges, the Local Authority and education professionals.

They also attend regular training on SEND issues and all staff are fully Disclosure and Barring Service (DBS) checked. This means a check has been done to make sure they can work with vulnerable groups, such as young people.

Amy Bolger

Triage Officer

I began my career as a 1:1 in a school for a child with cerebral palsy. After two years doing this I applied to Winchester University to train as a primary school teacher.  I have always had a fondness to work with children who have SEND.  I consider myself to be very friendly and as a teacher I would be the ‘go to’ person for parents before they sought advice from the SENCO. As a class teacher the parents knew me well and being a long standing member of the school made me reliable and approachable. After three years as a Reception teacher I started my training as a SENCO and then found out I was expecting my first child. 

My daughter has Spina bifida, hydrochepalus and Arnold chari II and requires medical intervention and support with day to day living.  I am currently a school governor at my daughters school and my governor role there is an SEN governor so I am in charge of filtering information through that team and meeting with the school SENCO and parents of children with SEN.  I also work for the charity Shine South which is specifically for families and individuals with Spina bifida and hydrocephalus.  I help run social events, chat and message with parents and fundraise for the upkeep of our lodge and the gatherings we host.

Some of my hobbies/interests include: 
I love food so anything related to cooking, eating out and social gatherings is my kind of thing.  I love watching films with my family and I spend a lot of time on my massage mat which I bought during the first lockdown and it has helped me massively to recharge, and refocus my mind.

Fun Fact about me:
I love adventures.  I have trekked through Nepal, climbed Annapurna, visited the Golden temple in Amritsar, climbed Machu Picchu and white water rafted in West Virginia.  If there is a new experience or fun adventure to be had I’ll be there.

Charlene Hemmings

Triage Officer

Many years ago I volunteered at a local playgroup, offering respite care for children with disabilities.  After having my own children, I went on to study for a Level 3 Diploma in Early Years Childcare and worked in a Pre-school as an Early Years Practitioner.  Whilst I loved working with the children, I felt that I wanted to be able to offer more support and advice to families, which led me to this role at Rose Road.

Some of my hobbies/interests include:
I love to bake cakes….and eat them!  As a family we love trips to the beach or the forest.  I really enjoy being creative and have attempted many different crafts including floristry, pottery, painting and bread making….I’m not very good but it’s fun having a go!

Fun fact about me: 
One day I WILL complete the Couch 2 5K app all the way to the end and start to actually enjoy running!  One day…..!

Jasmine Dace

Senior Triage Officer

As a child I was a young carer for my brother and my mum. I have several years of practical experience working with disabled young people, helping them to overcome their difficulties and realise their abilities… and have fun doing it! Now, I am enjoying using my skills and knowledge to help families to achieve better outcomes for their loved ones with SEND difficulties.  

Some of my hobbies/interests include:
I love exploring nature and the outdoors, cooking delectable dinners, and collecting crystals.  

Fun Fact about me:
I am also very creative, with a Bachelor’s degree in Illustration and previous involvement performing lead roles in theatre shows.

Hannah Pinchin

Parent/Carer Adviser

I joined the team in October 2019 after spending the previous 18 months applying for and appealing my own SEN child’s EHCP. I attend regular local and regional SEN courses to expand my knowledge and offer as much advice as possible. I hope to enable families to feel empowered when it comes to ensuring that their children and young people’s needs are fully understood, and the appropriate provisions are in place.

Some of my hobbies/interests include: 
Baking, walks, and reading

Fun Fact about me:
I have a PhD in Microbiology

Richard Uren

Parent/Carer Adviser

I have been working with Roseroad since 2010 at the start of Parent Voice. I have worked on the Community Buddy scheme since its inception in 2011 and as an Independent Supporter with the introduction of the Education , Health and Care plan from 2014-2018.

SEND is a complex system incorporating a huge amount of law, guidance , responsibilities , case law and in many cases misunderstanding and interpretation. As an advisor we provide independent advice to help families navigate  through the system. I understand how frustrating the system can be from my own experience bringing up my son, who is severely autistic. I  hope  through my training and experience I can help and support families to get the right support and guidance, to ensure their children reach their full potential

Some of my hobbies/interests include:
Reading, Football, Cycling

Chloe Nkomo

Senior Parent/Carer Adviser

I have worked in the Family Services team at Rose Road since 2018. Before that, I had very little experience with SEND.  My time at Rose Road and working as an Advisor has been so enlightening and rewarding and I feel I am always learning and growing in experience.

I am currently studying an Msci in Speech and Language Therapy at the University of Reading and ultimately, hope to work with children with speech and language difficulties.

Some of my hobbies/interests include:
Long walks in the New Forest/anywhere in nature, Reading, Travelling

Fun fact about me:
I have lived in China and Indonesia in the past! I spent a year in each country teaching English and travelling when I had the chance – it was amazing!

Ashley Raynor

Programme Manager

I have worked in the Southampton area supporting unpaid carers since 2014. This has been in a variety of roles including specifically working with those caring for someone with a Learning Disability, Physical Disability or Sensory Impairment. I am passionate about ensuring everyone has access to individualised information and support and can therefore make empowered and informed decisions in their lives. I understand how challenging it can be for young people, for parents/carers, and for professionals to navigate the education, health and social care systems and how overwhelming it can be. Sometimes we all need help to understand what is available, understand the complex laws and guidelines that define this, and determine what is best for each individual persons needs. I am proud to be part of such a knowledgeable and compassionate team who are here to offer that help.   

Some of my hobbies/interests include:
I love good food, spending time with family and friends, and exploring outdoors with my husband and my two boys. I am an avid reader of fantasy fiction and love to binge watch TV series once my kids are asleep.

Fun Fact about me:
I am also a Perinatal Educator and teach a range of antenatal education classes and baby massage and yoga classes.